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Sterling Health Care Paris

Primary CareParis, KY

★★★★☆4.0/5110 reviews across 3 platforms

Ratings by platform

  • Birdeye (Sterling Health Care - Urgent Treatment Center, Mt. Sterling, KY): 2.8 out of 5 stars (based on 10 reviews) (10 reviews)
  • Seniors.fyi (Paris Healthcare Center, Paris, TX): 3.9 out of 5 stars (29 reviews)
  • Seniors.fyi (Paris Health Care Center, Paris, IL): 4.2 out of 5 stars (71 reviews)

What patients say

Patients praise

  • Some patients report pleasant and efficient interactions with medical staff
  • Some facilities are praised for clean and remodeled environments
  • Dedicated activity teams in long-term care settings noted by some families

Common complaints

  • Difficulty reaching staff via phone
  • Reports of long wait times and poor communication
  • Understaffing concerns at nursing facilities
  • Concerns regarding meal quality and nutritional care in long-term care settings
  • Occasional allegations of neglect or poor service quality

In patients' words

"It would be nice if the phones would actually be answered. This seems to be a problem at most sterling health branches however, not just here. It takes me atleast an hour to finally reach someone."

Birdeye review for Sterling Health Care - Urgent Treatment Center

"Brooke answered the phone with a tone of disdain and anger. The facility seems to be understaffed."

Seniors.fyi review for Paris Health Care Center, Paris, IL

"The facility was chronically short-staffed, with aides who constantly quit, and housekeeping was poor."

Seniors.fyi review for Paris Healthcare Center, Paris, TX

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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