New Vista Breaks Ground on New Behavioral Health Clinic ...
Behavioral Health • Paris, KY
Ratings by platform
- Addiction Resource: 7.7/10 (Addiction Resource) (8 reviews (Birdeye))
- Better Business Bureau (BBB): A+ (BBB) (Not provided)
What patients say
Patients praise
- Knowledgeable and caring staff reported at specific locations
- Recognized as a resource for mental healthcare in the community
Common complaints
- Reports of unprofessional and rude communication from staff
- Complaints regarding long wait times and poor follow-through on promised care
- Disorganization and lack of clear communication during the intake process
- Dissatisfaction with the quality of care received at certain locations
In patients' words
"It is cruel to give someone hope only for there to be no help or even updates to explain why nothing they promised was delivered."
— LocalityBiz (Review of New Vista, Lexington)"New Vista in Richmond Kentucky is really good with knowledgeable and caring staff. ... I learned the hard way that not every New Vista location cares about the mental health of their clients."
— Birdeye (Review of New Vista, Richmond)More clinics in Paris
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