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Eye Doctor Panama City, FL

OptometryPanama City, FL

★★★★★4.6/5509 reviews across 4 platforms

Ratings by platform

  • Birdeye (Academy of Eye Care): 4.6/5 stars (420 reviews)
  • Healthgrades (Dr. Jeffrey Duncan): 4.8/5 stars (64 reviews)
  • Healthgrades (Dr. Brenda Wainwright): 5.0/5 stars (6 reviews)
  • Vitals (Dr. Todd Robinson): 4.8/5 stars (19 reviews)

What patients say

Patients praise

  • High patient satisfaction regarding surgical outcomes, especially cataract surgery
  • Thorough and informative examinations by some providers
  • Professional and friendly staff mentioned at certain practices
  • Convenience of locations and availability of modern diagnostic technology

Common complaints

  • Long wait times for appointments and office visits
  • Rudeness or unprofessional bedside manner reported by some patients
  • Issues with billing, refunds, or insurance processing
  • Frustration with appointment scheduling and office communication

In patients' words

"I will never, ever come back to anywhere this man ever practices."

Healthgrades user review for Dr. Jeffrey Duncan

"Had Cataract surgery on both eyes, Dr. Robinson performed both eyes... felt no pain, no stress, surgery went as planned without any complications. Post surgery care was perfect, got my vision back."

Vitals user review for Dr. Todd Robinson

"I went in today... and Dr. Bazarte from the beginning of my entry to the room ignored my "hello, how are you today" and was rude and condescending in every word he spoke to me."

BBB complaint for Bay Vision Center

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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