Emerald Coast Behavioral Hospital | Panama City, FL
Mental Health Clinic • Panama City, FL
Ratings by platform
- Find Mental Health Facilities: 3.4/5 (125)
- Nursa (clinician ratings): 3.8/5 (213)
- Better Business Bureau (BBB): A+ (BBB rating) (N/A)
What patients say
Patients praise
- Some patients reported receiving compassionate and helpful care during their stay
- Praise for specific staff members and nurses for kindness and professionalism
- Positive experiences regarding the facility's environment and helpfulness in stabilization for some individuals
- Recognition as a sanctuary for healing and recovery by some users
Common complaints
- Concerns regarding communication with family members and lack of updates on patient status
- Allegations of poor quality of care and unhelpful/rude staff interactions
- Complaints about forced stays (involuntary admissions) and the involuntary commitment process (Baker Act)
- Perceptions that the facility prioritizes insurance-covered patients or profit over patient wellbeing
- Dissatisfaction with treatment planning, medication management, and the effectiveness of group therapy
In patients' words
"I was immediately treated with kindness and compassion. All the nurses and staff are AMAZING! I spent 6 days here and it truly helped get me back on my feet."
— Find Mental Health Facilities Review"It is my opinion the hospital is a business first and will keep the people with insurance while throwing the ones without, out early... There is no therapy, the group therapy is an absolute joke."
— Find Rehab Centers Review"As family, we were given no information for days, given multiple different 'release' days and 'ill call by 10 am' with no return phone calls."
— LocalityBiz ReviewMore clinics in Panama City
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