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Obstetrics and Gynecology • Palmer, AK

★★★★☆4.2/56 reviews across 2 platforms

Ratings by platform

  • Healthgrades (for Dr. Diana Robillard at Baystate Women's Health Ob/Gyn-Palmer): 4.8/5 (4 reviews)
  • Befit Health Clubs (referencing Baystate Women's Health Ob/Gyn-Palmer): 3.0/5 (2 reviews)

What patients say

Patients praise

  • Professional, kind, and supportive providers
  • Thorough explanation of care and pregnancy support
  • Prompt responses to questions via patient portals

Common complaints

  • Poor communication regarding office policies (e.g., guest/child restrictions)
  • Negative experiences with staff (ultrasound technician) behavior and professionalism
  • Lack of family-friendly environment or understanding

In patients' words

"Dr.Robillard, the nursing staff, and receptionists, are all absolutely wonderful. They were all very supportive during my whole pregnancy, and always answered any questions/concerns I had... promptly and thoroughly."

— Healthgrades patient review

"I was incredibly upset by the treatment that I received by the ultrasound technician at my first appointment... A visit that was supposed to be exciting turned into a horrible experience due to the staff not being able to clearly communicate office policy."

— Befit Health Clubs patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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