Mat-Su Regional Medical Center | Palmer, AK
Family Medicine • Palmer, AK
Ratings by platform
- MedicalRecords.com: 3.5/5 (based on 105 reviews) (105)
- PlainHospital (CMS data): 3/5 stars (not explicitly stated)
What patients say
Patients praise
- highly praised care in the birthing center and emergency department
- reports of compassionate, professional, and knowledgeable medical staff
- effective communication regarding diagnosis and treatment options
- community appreciation for critical life-saving care
Common complaints
- reports of rude or unprofessional staff behavior
- some concerns regarding blood draw procedures
- mixed ratings for environment quietness and staff responsiveness
- some quality measures rated worse than national benchmarks
In patients' words
"The entire Health Care team at the birthing center is amazing. They took such good care of me during my entire experience and stay. I would recommend them to anyone."
— MedicalRecords.com user review"From the moment I arrived, every member of the hospital staff... demonstrated incredible professionalism and compassion... Their kindness and encouraging attitudes... greatly contributed to my recovery."
— Letter to the Editor, Frontiersman"Rude staff, they couldn't even draw my blood correctly and I had to go back and get it redone."
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