Behavioral Health Care
Behavioral Health • Palmer, AK
Ratings by platform
- Birdeye / Google: 2.3 - 2.8/5 (9 - 15 reviews)
- Birdeye / Google (Neurobehavior North, Inc.): 2.8/5 (5 reviews)
What patients say
Patients praise
- Some patients appreciate the clinical staff (therapists).
- Availability of services in a region where options may be limited.
- Positive comments regarding individual staff members and facilities in some instances.
Common complaints
- Reports of inaccessible and disorganized administrative systems, including scheduling issues (canceled or missed appointments) and communication failures.
- Concerns regarding the clinical quality, specifically allegations of rude, dismissive, or insensitive behavior from some providers.
- Complaints about perceived lack of diagnostic thoroughness or follow-up care.
In patients' words
"They’ve successfully made their system inaccessible."
— Patient review for Providence Mat-Su Behavioral Health"They cancel appointments and don’t tell us... and then they get irritated when my daughter doesn’t show up for an appointment they didn’t tell us about!"
— Patient review for Providence Mat-Su Behavioral Health"The only experience with a healthcare professional that made me feel worse about myself."
— Patient review for Neurobehavior North, Inc.More clinics in Palmer
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