Surgery | Palmdale Regional Medical Center, Palmdale, CA
Surgery Center • Palmdale, CA
Ratings by platform
- Leapfrog Group: Leapfrog Group Outpatient Surgery Survey: 88% overall rating, 85% willingness to recommend (N/A)
- U.S. News & World Report: 87% patient recommendation rate (N/A (National/State benchmark comparison))
- MedicalRecords.com: 2.3/5 (392 reviews)
- Vivian Health: 3.2/5 (28 reviews)
What patients say
Patients praise
- High patient willingness to recommend the facility (87%)
- Positive experiences with facility and staff for elective outpatient surgery (97% top box score)
- Professional and knowledgeable surgical and nursing staff reported by some patients
- Effective communication regarding procedures for elective outpatient surgery
Common complaints
- Long wait times in the emergency room
- Inconsistent communication with patients and families regarding care status
- Occasional unprofessional behavior reported by some staff members
In patients' words
"Dr. Odono did the surgery for my knee replacement. He and the staff at Palmdale Regional Medical were very professional and knowledgeable."
— MedicalRecords.com Review"The staff is very polite BUT I’m currently in the ER with my mother... We’ve been here since before 1:30pm it’s now 3:47pm. When I asked how much longer it’ll be I was told they couldn’t tell me how long."
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