Bobby Alexander, MD - Desert Care Network
Urology • Palm Springs, CA
Ratings by platform
- WebMD, Vitals, Birdeye, Google: 2.5 to 3.1 out of 5 stars (Approximately 13 ratings per platform, with varying aggregate counts across other sites (e.g., 22 reviews on Birdeye))
What patients say
Patients praise
- Some patients report satisfactory clinical outcomes
- Occasional positive interactions with doctor or staff
Common complaints
- Difficulty reaching office staff via phone
- Unresponsive or rude administrative support staff
- Long wait times for appointments and follow-ups
- Perception of lack of time spent with patient
In patients' words
"The doctor is fine. It is his nurses staff and support staff that just dropped the ball constantly never return calls... The staff doesn’t get it they seem to think that it was normal to wait a month to discuss with the doctor whether you have cancer."
— Vitals User Review"I called the after-hours line... because I was ill, almost ready to visit the ER. My call was not returned. I'm planning on transferring my care."
— WebMD User Review"I have a good experience with the Dr and the staff."
— Google Review via BirdeyeMore clinics in Palm Springs
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