CarePatrol of Palm Springs
Senior Care • Palm Springs, CA
Ratings by platform
- Yelp (national brand page): 4.1/5 (24 reviews)
- CarePatrol of Palm Springs official website: 10/10 (Multiple (verified customers on official site))
What patients say
Patients praise
- Personalized and supportive assistance during difficult transitions
- Helpful guidance through complex senior care options
- Responsiveness and kindness of individual staff members
Common complaints
- Concerns regarding prioritizing commissions over client needs
- Allegations of poor vetting of facilities, including placement in understaffed or unsafe environments
- Communication breakdowns and lack of follow-up after issues arose
- Instances of unresponsive service when problems with a placement occurred
In patients' words
"Carrie is the best! She was so helpful and supportive. As I've told her, I wouldn't have been able to get through it all without her help."
— Official CarePatrol of Palm Springs testimonials"My advisor never had a personal experience with any facility of any kind... When things soured, she disappeared. No follow up, no return phone call, nothing."
— Yelp review for CarePatrol (national brand)More clinics in Palm Springs
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