Eisenhower Primary Care at Rimrock - Palm Springs
Primary Care • Palm Springs, CA
Ratings by platform
- Birdeye: 2.9 out of 5 stars (26 reviews)
What patients say
Patients praise
- Some physicians are highly rated and have good bedside manner
- Positive experiences with medical staff and specific doctors
- Efficient in-person and virtual interactions for some patients
Common complaints
- Difficulties with scheduling appointments and long wait times
- Poor administrative and customer service responsiveness
- Frustration over lack of availability for new patients
- Issues with communication regarding lab work and instructions
- Reports of rude or unaccommodating front-desk staff
In patients' words
"My PCP is great But the admin are horrible. I have had a routine physical scheduled and canceled and rescheduled three times over the past four months and this is unacceptable."
— Birdeye review"I would give a five-star review, but I had to drop two for very bad communication... Communication via MyChart is also bad."
— Review aggregator site"Dr. Kevin Wong is such a wonderful doctor!!! His bedside manner is amazing and he truly listens to the things I say."
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