DCN Primary and Specialty Care | Desert Care Network
Family Medicine • Palm Springs, CA
Ratings by platform
- Hospital Cost Compare (Desert Regional Medical Center): 65% of patients rated hospital 9/10 or 10/10; 25% rated 7/8; 10% rated 6 or lower (300+ responses for hospital surveys)
- seniors.fyi (Desert Regional Medical Center): 2.7/5 (110 reviews)
What patients say
Patients praise
- Compassionate and thorough bedside care reported by some patients
- Appreciation for specific physicians' attentiveness and diligence
- Friendly and helpful office staff noted in select experiences
- High percentage of patients would recommend hospital care (68% definitely)
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Inconsistent patient experience and communication between departments
- Complaints regarding billing practices and documentation errors
- Reports of long wait times and overcrowding in ER/urgent settings
- Dissonant discharge instructions
In patients' words
"I always have a good experience here, the front desk staff and medical assistants are very nice... They always listen and make me feel heard."
— Patient review for DCN Internal Medicine"VERY difficult to get a hold of them. You have to call them over and over again. Their voicemails say they will return your call if you leave a voicemail, but they never call back. Avoid at all costs."
— Patient review for DCN Internal MedicineMore clinics in Palm Springs
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