Home | Suntree Internal Medicine | Primary Care & Internal Medicine ...
Internal Medicine • Palm Bay, FL
Ratings by platform
- Yelp (via Apple Maps): 2.3/5 (96)
- Trustburn: 3.6/5 (143)
What patients say
Patients praise
- Convenient access, including 7-day-a-week availability
- Specific providers praised for being thorough, professional, and attentive listeners (e.g., Dr. Pipek, Angela Armellini, Shannon Spreitzer)
- Efficient new patient check-in processes for some patients
Common complaints
- Long wait times and impersonal/chaotic office environment
- Difficulties with phone communication, including long hold times and unresponsiveness
- Billing, coding, and insurance issues, including unexpected fees
- Issues with referral and prescription management
- Unprofessional or rude administrative staff
- Frequent changes in providers or lack of notice regarding provider changes
In patients' words
"The WORST office of any medical provider I have experienced... The waiting room is like Grand Central, huge, impersonal, and unfriendly. The front desk staff are equally unfriendly and curt."
— WebMD Review"Dr Pipek always takes time to listen. He’s always pleasant and attentive."
— rater8 Review"Terrible place. They are holding my medical records hostage. They don't understand insurance and are basically clueless."
— Trustburn Review"Love my Dr. Angela Amellini. She is so kind and professional. Plus she works diligently to make sure my referrals and meds are filled in a timely fashion. The BEST!!"
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