Putnam County Mental Health Services - SMA Healthcare
Mental Health & Psychiatry • Palatka, FL
Ratings by platform
- Recovered.org (TrustScore): 4.2/5 (5 reviews (Rehab.com))
- Rehab.com: 1/5 (5 reviews)
What patients say
Patients praise
- satisfaction with telehealth services among some patients
- convenience of telehealth for those with transportation barriers
Common complaints
- difficulties scheduling appointments, including long wait times
- perceived lack of responsiveness or helpfulness when assistance is needed
- complaints regarding medication management and pharmacy communication
- poor interpersonal experiences with staff, including reports of rudeness or perceived gaslighting
In patients' words
"They are niceish until you need something. Then they will lie, berate you and withhold medications. They have a terrible appointment system."
— Rehab.com user review"27 patients marked either “very satisfied” or “satisfied” with their telehealth session, and three patients were “very unsatisfied” with their session."
— Putnam County Behavioral Health Annual Data Report 2023More clinics in Palatka
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