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Mercy Health — Paducah Obstetrics and Gynecology

Women's Care (Maternity/OB-GYN)Paducah, KY

★★★★★4.7/5483 reviews across 5 platforms

Ratings by platform

  • Healthgrades (Rebecca Johnson): 5.0/5.0 (39 ratings)
  • Mercy Health (Meghan A Lee): 4.9/5.0 (221 ratings)
  • Mercy Health (Rachel F Gardiner): 4.9/5.0 (136 ratings)
  • Healthgrades (Dr. Jorge Cardenas): 3.7/5.0 (22 ratings)
  • Healthgrades (Dr. Susan Mueller): 3.4/5.0 (65 ratings)

What patients say

Patients praise

  • providers are described as compassionate, empathetic, and gentle
  • patients feel heard and listened to by specific providers
  • thorough explanations of conditions and treatment options
  • unhurried visits where providers engage and maintain eye contact

Common complaints

  • reports of feeling rushed during appointments
  • perceived lack of concern or empathy regarding specific health issues like hypertension
  • concerns about changes to care plans without patient awareness
  • frustration with communication or bedside manner

In patients' words

"Shes the sweetest gentlest person on the planet. ... Anytime I have an appointment with her, she doesn't make me feel like just another patient, she makes me feel comfortable and she actually listens to my concerns."

Healthgrades review for Rebecca Johnson, CNM

"I never felt rushed during our visit. I felt heard and understood by a caregiver that is well-informed... I was given multiple treatment options with detailed explanations of each."

Mercy Health review for Rachel F Gardiner, APRN-CNP

"I had questions but I couldn’t ask them because she would be out the door so fast... I began having gestational hypertension, dr mueller acted like it was my fault... Highly do NOT recommend!!!"

Healthgrades review for Dr. Susan Mueller, MD

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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