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Mercy Health — Paducah Internal Medicine

Internal MedicinePaducah, KY

★★★★★4.8/5376 reviews across 4 platforms

Ratings by platform

  • Mercy.com: 4.8 out of 5 stars (based on 478 ratings) for Dr. Melissa Purvis (Mercy-internal system) (58 written reviews)
  • Healthgrades for Dr. Melissa Purvis: 4.8 out of 5 stars (91 total ratings/reviews)
  • Healthgrades for Dr. Polly Lebuhn: 5.0 out of 5 stars (109 total ratings/reviews)
  • Healthgrades for Dr. Mae Fischer: 4.7 out of 5 stars (118 total ratings/reviews for Dr. Mae Fischer)

What patients say

Patients praise

  • exceptional bedside manner and empathy
  • thorough diagnostic approach and effective communication
  • providers are described as great listeners who do not rush appointments
  • staff are often noted as professional and helpful
  • some patients travel significant distances for care due to the quality of physicians

Common complaints

  • minimal negative feedback exists, primarily involving infrequent 1-2 star ratings for specific providers
  • some patients may experience standard clinic wait times or communication challenges inherent to medical settings

In patients' words

"Dr. Purvis and her staff are exceptional. Always address any concerns and get back to you with questions quickly."

Mercy.com patient review, Feb 2026

"Dr. LeBuhn took the time to listen and discuss my health concerns. She is the best!"

Healthgrades patient review for Dr. Polly Lebuhn

"Very knowledgeable on any concerns or questions I ask. If a test is what I need - a test is what they prescribe. Usually in house on a time that accommodates."

Healthgrades patient review for Dr. Mae Fischer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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