Paducah, KY | Urgent Care
Hospital • Paducah, KY
Ratings by platform
- Google Reviews (Mercy Health Urgent Care): 2.7/5 (65 Google reviews)
- Yelp (Baptist Health Urgent Care - Kentucky Ave): 3.5/5 (approximate) (3 reviews)
What patients say
Patients praise
- Fast, friendly service for some patients
- Competent medical care when received
- Helpful for non-emergency situations
Common complaints
- Long wait times
- Disorganized or unprofessional staff interaction
- Poor patient communication
- Staff perceived as rude or dismissive
In patients' words
"RUDE staff, waited over 2 hours just to have people that came in after me go before me. The office is disorganized, unprofessional, and uptight."
— Patient review for Baptist Health Urgent Care Prime Care"Staff rushed us and were rude. Then one went out into the hallway after checking my vitals to tell her coworker loudly that I mispronounced my own autoimmune disease while they laughed."
— Patient review for Baptist Health Urgent Care - Kentucky Ave"I was visiting paducah from out of state and broke my foot. everyone in the urgent care & the x-ray department were kind to me and took wonderful care of me."
— Patient review for Baptist Health Urgent Care - Kentucky AveMore clinics in Paducah
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Patients praise: high performing in specific adult procedures and conditions · strong doctor communication scores.
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Patients praise: Providers are frequently described as professional, kind, caring, and thorough · Staff and nurses are noted as helpful and friendly.
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