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Hearing Aid Center in Paducah, KY - Sam's Club logo

Hearing Aid Center in Paducah, KY - Sam's Club

Audiology • Paducah, KY

★★★☆☆3.4/538 reviews across 2 platforms

Ratings by platform

  • ConsumerAffairs: 3.4 out of 5 stars (35 reviews)
  • Birdeye: 3.7 out of 5 stars (3 reviews)

What patients say

Patients praise

  • Competitive, entry-level pricing for prescription hearing aids
  • Free hearing tests and consultations offered for adults
  • Convenience of integrated hearing services within the club

Common complaints

  • Reports of no-show appointments and unprofessional staff interactions
  • Significant customer frustration over discontinued support and warranty service for Lucid hearing aids
  • Difficulty obtaining routine supplies like wax guards
  • Concerns regarding limited availability of audiologists and adjustability of hearing aids

In patients' words

"Sam’s Club is NO LONGER supporting Lucid hearing aids warranties! Sam’s Club will no longer provide any warranty work or repairs on Lucid hearing aids EVEN IF you still have months or years remaining on your warranty! Sam’s Club also will not provide wax guards for the Lucid hearing aids!"

— Hearing Aid Forum member

"Very unprofessional makes appointments and just does not show up. We drove for 1 hour for two different appointments and he was a no show!!"

— Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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