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Pacific Clinics: California's Leading Behavioral Health Provider

Mental Health CounselingPacific Grove, CA

★★★☆☆2.8/542 reviews across 2 platforms

Ratings by platform

  • TrustAnalytica: 4.3/5 (6)
  • Rehab.com/Google Reviews: 2.5/5 (36)

What patients say

Patients praise

  • Helpful clinical staff and resources
  • Support for underserved populations
  • Helpful with life skills and socialization for some clients

Common complaints

  • Difficulty reaching staff or scheduling intake appointments
  • High therapist turnover impacting continuity of care
  • Concerns regarding administrative and billing processes

In patients' words

"Love this place. Saved my life, so thankful! The staff is very welcoming and willing to help."

Yelp reviewer (Pasadena location)

"The office staff does not follow through as promised I have been calling for about 6 weeks for a family member to be scheduled for an intake... Very disappointing and unprofessional."

Rehab.com/Google reviewer (El Camino location)

"I hated when people lie to other people... they are good at lying and they ask you what you have then they trick you."

Localitybiz reviewer (Baldwin Park location)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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