Pacific Grove Family Medicine: Home
Internal Medicine • Pacific Grove, CA
Ratings by platform
- WebMD (for Dr. Siang Lo): 4.5/5 (based on 6 ratings) (6 ratings)
- Healthgrades (for Dr. Eugene Benjamin): 2.0/5 (1 rating)
What patients say
Patients praise
- Physicians perceived as wonderful or personable
- High clinical quality scores from objective measures like CMS/MIPS
Common complaints
- Rudeness or poor service from office staff
- Concerns regarding privacy and confidentiality in communication with staff
- Difficulty in accessing appointments for new patients
In patients' words
"Dr Lo at Pacific Grove Family Medicine is wonderful. She has a waiting list for new patients but is definitely worth the wait."
— Nextdoor user recommendation"Staff is main concern. Taking charge of phone calls and being 'go-between', on telephone with doctor and patient."
— Healthgrades review of Dr. Eugene Benjamin"Call to office: Deanna was RUDE--she seemed to get joy of telling me --Dr. Lo is not taking any new patients...talking fast and obviously wanted to end my ..."
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