Pacific Grove Animal Hospital |
Infectious Disease • Pacific Grove, CA
Ratings by platform
- Yelp / BestProsInTown: 3.5/5 stars (based on 11 reviews on Yelp) (59 reviews on BestProsInTown)
What patients say
Patients praise
- compassionate and caring veterinary staff, particularly Dr. Kaplan Dau
- thorough explanations and empathetic communication during appointments
- helpful and friendly front desk team
- effective follow-up care after procedures
Common complaints
- concerns regarding pricing transparency and perceived high costs
- occasional negative experiences related to pet loss or perceived lack of care
- reports of difficulty in obtaining cost estimates prior to procedures
In patients' words
"Dr. Brynie Kaplan Dau is a loving and knowledgeable vet, and we feel so lucky to have Pacific Grove Animal Hospital (PGAH) for all our furry babies. The care and attention they provide are..."
— Yelp user (MapQuest)"Vet office staff unable to give a price estimate... I know they have a price list somewhere in their office and know the ball park numbers what they charge for surgery, anesthesia, labs and standard recovery package."
— PetInsuranceReview user"PROFIT OVER PETS. PROFIT OVER EMPATHY. PROFIT OVER EVERYTHING ..I didn't get to bring my cat home."
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