Pacific Grove Family Medicine: Home
Family Medicine • Pacific Grove, CA
Ratings by platform
- Healthgrades (Dr. Siang Lo): 3.9 out of 5 stars (based on 15 reviews) (15 reviews)
- Healthgrades (Dr. Eliot Light): 3.2 out of 5 stars (based on 17 reviews) (17 reviews)
What patients say
Patients praise
- Strong bedside manner of Dr. Siang Lo
- Perceived clinical competence and thoroughness of care
- Personalized, patient-centered approach to family medicine
- Praise for specific administrative staff members (e.g., Deana)
- Continuity and attentiveness in long-term care management
Common complaints
- Rudeness or unprofessionalism from front-office/administrative staff
- Dissatisfaction with subscription-based or 'membership' fee models
- Difficulty in becoming a new patient due to capacity or waiting lists
- Historical complaints regarding specific provider policies, including billing and communication issues
In patients' words
"I recently joined Dr. Lo's practice... We are absolutely delighted with her and her whole office especially her office manager Deana. Dr. Lo was incredibly..."
— MapQuest/Yelp user review"Now he has decided you need to be a 'member' and will be charged over 850.00 per year just to walk through the door... What a scam!"
— Unilocal/External patient feedback regarding Dr. Eliot LightMore clinics in Pacific Grove
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