SpectraCare Dale County Clinic in Ozark, AL - Recovered.org
Substance Abuse Treatment • Ozark, AL
Ratings by platform
- Recovered.org: 3.85/5 (Recovered.org Trustscore) (Not explicitly stated)
- Birdeye: 3.2/5 (12 reviews)
- Addiction Helpline America: 3.0/5 (15 reviews)
What patients say
Patients praise
- Helpful, patient, and empathetic staff members in specific instances
- Positive feedback for specific practitioners such as Dr. Lopez
- Facility described as life-saving and encouraging for some patients
- Efficient appointment scheduling reported by some users
Common complaints
- Staff rudeness and unprofessional behavior
- Negative experiences regarding insurance/payment issues
- Reported lack of communication or feeling unheard by staff
- Rigid appointment policies leading to rescheduling if late
- Serious allegations regarding facility oversight and patient safety in supportive housing programs
In patients' words
"Honestly never had a clinic make me feel so uncomfortable and unwelcomed. I came in and checked myself in on the sheet... I was immediately looked down on when I stated I had no insurance and would have to self pay."
— Birdeye review"SpectraCare in Ozark Alabama was the only thing that saved me, encouraged me, and put me back on the path that reestablished my mental health."
— Birdeye review"if you need emotional help, go elsewhere. the office staff was even rude. when i left, i felt worse, and that's not a good sign."
— MapQuest reviewMore clinics in Ozark
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