
Northwell Health Physician Partners Family Medicine at Oyster Bay
Family Medicine • Oyster Bay, NY
Ratings by platform
- Northwell Health official website: 4.8/5 stars (99 ratings (facility/system-wide aggregation))
- Healthgrades: Not explicitly specified, but mentions 12 ratings (12 ratings)
What patients say
Patients praise
- attentive and helpful staff interactions
- thorough follow-up by some providers
- generally high internal patient rating metrics reported by the facility
Common complaints
- difficulty reaching staff by phone
- perceived high staff turnover
- concerns regarding follow-up and communication
- technological issues with the patient portal
- age-based restrictions on patients seen
In patients' words
"To get one of these positions to call you back requires you to call this place 10 times at a minimum."
— LocalityBiz (User Review)"Dr. Lauren Zagaria was patient and even followed up with call right after I left to clarify some questions about my visit."
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