Owatonna Clinic - Olmsted Medical Center
Primary Care • Owatonna, MN
Ratings by platform
- Yelp: 2.9 out of 5 stars (19 reviews)
- Healthgrades: 78% (gave rating of 9 or 10)
- Hospital Cost Compare (Patient Satisfaction Survey): 85% (definitely recommend) (300 or more)
What patients say
Patients praise
- Many patients report receiving high-quality, professional care from specific doctors and staff
- High ratings for nurse and doctor communication (e.g., 80-82% report they 'always' communicate well)
- Most patients (approx. 80-85%) would recommend the hospital to others
- Some experiences with urgent care are described as fast
- Strong performance in care transition and recovery information provided to patients
Common complaints
- Long wait times for appointments and at facilities
- Difficulties with administrative processes, including scheduling and obtaining prior authorizations
- Perceived lack of compassion or empathy from some staff members
- Occasional dismissive or unprofessional behavior from certain providers
- Cancellations of scheduled procedures
In patients' words
"Dr. Renelt was kind- a rare trait these days. Trustworthy & thorough."
— Healthgrades patient review"It felt like I was being asked to empathize with them--the implication seemed to be in both interactions that I was selfish and difficult."
— Yelp patient review"My first appointment for a lab test is approaching 2 hours. I can't believe how poorly this place operates."
— Yelp patient reviewMore clinics in Owatonna
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Big Stone Therapies - Owatonna - MN.gov
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