Surgery - Owasso - Bailey Medical Center
Surgery • Owasso, OK
Ratings by platform
- Birdeye: 4.3/5 (1,1,57 reviews)
- ObesityHelp (Bariatric Center): 5.0/5 (30 reviews)
- WeightLossClinic.care: 4.1/5 (37 reviews)
- Healthgrades: 89% patient recommendation rate (N/A)
What patients say
Patients praise
- High percentage of patient recommendation (89-94%)
- Effective and satisfactory surgical outcomes for many bariatric patients
- Appreciation for specific doctors and support teams for follow-up care and bedside manner
- Efficient and helpful care in specific instances within the urgent care and bariatric departments
Common complaints
- Long wait times for appointments and triage
- Billing and insurance coverage issues, including sudden changes in accepted insurance coverage
- Concerns regarding perceived prioritize of money over patient care
- Reports of administrative errors in medical records, specifically regarding surgical procedures
- Poor communication and perceived bedside manner issues from some staff members
In patients' words
"An Owasso woman said years of pain and conflicting medical records have left her questioning whether a surgery to remove her gallbladder actually happened."
— FOX23 News"If I could give a negative 5 star rating I would... this hospital is by far one of the worst ones I have been to in my whole entire life."
— MedicalRecords.com review"Dr. Katsis did a great job with my VSG. In and out in about 90 minutes. No complications... Good bedside manner, but not a lot of chatting. I would recommend."
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