Urgent Care - The University of Kansas Health System
Walk-In Clinic • Overland Park, KS
Ratings by platform
- Urgent Care Map (Westglen Center): 2.4/5 (117)
- Birdeye (Marillac Campus): 2.8/5 (203)
- Birdeye (Indian Creek Ambulatory Surgery Center): 3.8/5 (21)
What patients say
Patients praise
- caring and professional nursing staff
- high-quality care during procedures
- effective post-anesthesia care
Common complaints
- billing practices and unexpected costs
- poor customer service at front desk
- rude staff interactions
- billing for follow-up appointments separately
In patients' words
"You will walk out paying much, much more than you expected going into an appointment. Unfortunately my doctor who I really like was in an Olathe clinic that was absorbed by The University of Kansas Medical Authority, and now I will need to find a different provider because of these billing practices."
— Birdeye Review"Very poor customer service by Deadra at the front desk. Her manager also was very rude. If possible they would receive 0 stars."
— Birdeye Review"My sweetie, Steve, and I have both had procedures at this location and we can say, hands down, that this is the BEST place to have a procedure done. This staff ENJOYS their jobs helping people before, during and after medical procedures!"
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