Kansas City's Primary Care & Internal Medicine Doctors
Internal Medicine • Overland Park, KS
Ratings by platform
- AdventHealth (Dr. Matthew Swan): 4.8/5 (361)
- AdventHealth (Dr. Jennifer Brown): 4.9/5 (677)
- Healthgrades (Dr. Michelle Lester): 4.6/5 (80)
- Healthgrades (Dr. Staci Jordan): 4.9/5 (50)
- Healthgrades (Dr. Vijaya Samuel): 4.6/5 (78)
- Healthgrades (Dr. Charles Sullivan): 4.9/5 (69)
- Birdeye (Dr. Bradley Palmer): 4.7/5 (22)
What patients say
Patients praise
- Highly professional and knowledgeable medical care
- Doctors who are attentive, thorough, and take time to listen to patient concerns
- Efficient office operations for some providers
- Long-term patient satisfaction and trust
Common complaints
- Perceived lack of care, listening, or bedside manner
- Frustrating experiences with administrative staff, including difficulty scheduling, poor communication, and issues with prescription management
- Feelings of being rushed during appointments
- Reports of dismissive attitudes or being argumentative
In patients' words
"Dr. Michelle Lester and her nurse are very friendly, caring and thorough. She genuinely cares about you and takes the time to listen and get to the bottom of your health concerns."
— Healthgrades (Dr. Michelle Lester)"Argumentative, uninterested, rude, couldn't care less about her patients. Her annual physical exam doesn't include anything except listening to your heart and respirations. Listening to your questions and concerns is definitely not her forte'."
— Healthgrades (Dr. Jennifer Brown)"Dr. Greenfield was polite, but I never felt like he cared about my health at any visit in the years I was his patient. The final straw was when I saw Dr. Greenfield after an accident which landed me in the ER; he stood across the room to speak 'at' me briefly then submitted a prescription to my pharmacy and sent me on my way."
— Healthgrades (Dr. Michael Greenfield)"Dr Sullivan is a great and caring listener. I've been seeing him for over 20 years as my Primary Care Physician. His commitment to partner with his patients and understand their whole life stream is self-evident."
— Healthgrades (Dr. Charles Sullivan)More clinics in Overland Park
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