Midwest Heart & Vascular Specialists in Kansas City | Midwest Heart ...
Heart and Vascular Care • Overland Park, KS
Ratings by platform
- Wheree: 7.7 / 10
- LocateHub: 4.8 / 5 (393)
- Healthgrades (Warsaw location): 3.0 / 5 (2)
What patients say
Patients praise
- Clinical expertise and professionalism of physicians
- Compassionate care provided by specific doctors and nurse practitioners
- Thoroughness of examinations and medical care
- Helpful and courteous staff in some instances
Common complaints
- Administrative inefficiency, specifically regarding scheduling delays
- Difficulty contacting the office via phone or obtaining return calls
- Billing errors and complications, including incorrect medical coding and issues with debt collections
- Rude or unprofessional staff behavior
In patients' words
"Customer feedback reveals several positive aspects... Many patients commend the compassionate care provided by Dr. Yang... Notably, a recurring concern is administrative inefficiency; numerous customers express frustration over scheduling delays and billing complications."
— Wheree"The front and back office will ruin a Dr’s office for you everytime. It’s rarely the physicians fault... I will be finding a more competent office going forward. That is deplorable customer service."
— LocalityBiz"The staff and the physicians are great but their management leaves a lot to be desired. They incorrectly coded my father‘s surgery and he has been receiving bills and been turned over to collections because their team will not fix the issue."
— LocalityBizMore clinics in Overland Park
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