Primary Care in South Overland Park - AdventHealth
Family Medicine • Overland Park, KS
Ratings by platform
- CMS HCAHPS (via Momentary Labs): 3 out of 5 stars (overall hospital patient experience) (369 patients (CMS HCAHPS surveys))
- Birdeye (AdventHealth South Overland Park Hospital): 4.6 stars (684 reviews)
What patients say
Patients praise
- Highly regarded, caring, and professional medical staff (nurses and doctors)
- Emergency department praised for speed and low wait times
- Facility cleanliness and environment rated positively
- Convenient location in south Overland Park
Common complaints
- Billing practices described as unethical or problematic
- Difficulty reaching staff or doctors due to unresponsive communication channels
- Occasional administrative issues (e.g., failed follow-up for procedures)
In patients' words
"Instantly they helped me and within 5 minutes I got a room! I had the most outstanding service from everyone in the ER! Doctors, the desk and the nurses are very professional and caring! I'm impressed with their care! Great hospital that I highly recommend!"
— Nextdoor user review"Dr. Palmer and the medical staff are awesome but the backend of the office are very unpleasant. ... I love Dr. Palmer but not enough to have Debbie treat me like a child and get overcharged for a routine visit."
— LocalityBiz review"The primary care physicians are fine. Their billing practices are unethical. Beware of overbilling."
— Yelp/Birdeye user reviewMore clinics in Overland Park
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