Preventive Dental Care - Mountain Family Health Centers
Dental Clinic • Ouray, CO
Ratings by platform
- Yelp: 2.5/5 (Yelp) (16 reviews)
- Facebook: 78% recommend (62 reviews)
- Birdeye/Google: 2.8/5 (4 reviews)
What patients say
Patients praise
- Emphasis on integrated, whole-person preventive care including dental services
- Some patients report being listened to and receiving timely, helpful urgent care assistance
- Accessible care for routine examinations and check-ups
Common complaints
- Reports of poor staff communication and slow processing of referrals/authorizations
- Concerns regarding high staff turnover affecting continuity of care
- Some negative feedback on administrative and office staff responsiveness
- Internal employee reviews cite poor management concerns
In patients' words
"The treatment I received from doctors at this office was okay, but the office staff were extremely slow to send referrals/authorizations to my insurance company... The overall experience I had with Mountain Family was frustrating."
— Birdeye patient review"She was grateful that our team was so thorough and caring."
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