Kidney Care | St. Bernards Healthcare | Jonesboro, AR
End-Stage Renal Disease Treatment • Osceola, AR
Ratings by platform
- St. Bernards Healthcare (provider page: Clinton B. Edwards, MD - Kidney Care): 4.8/5 (Based on 207 ratings)
- St. Bernards Healthcare (provider page: James Maxwell, MD - Nephrology): 4.7/5 (Based on 178 ratings)
- St. Bernards Healthcare (provider page includes ratings: Emma Jacobs, MD - Urology): Not stated in provided snippet (Not stated in provided snippet)
What patients say
Patients praise
- Kidney doctors/nephrology providers are described as pleasant, trustworthy, competent, and with good bedside manner (Clinton Edwards, James Maxwell).
- Care experience is described as respectful, courteous, and informative with staff helpfulness.
- For dialysis/patient-survey metrics, high shares of patients report consistent positive experiences such as communication and receiving needed information (where percentages are available).
Common complaints
- Reported wait-time/appointment scheduling issues (e.g., waiting months to see a specialist).
- Some patients express desire for more in-house testing/answers or more thorough evaluation/discussion of results.
- Dialysis facility patient experience is not universally positive; some measures (e.g., staff response/help soon as wanted) show lower ‘always’ rates compared with ‘usually/sometimes’.
- One provided urology/kidney-adjacent review notes dissatisfaction with testing/results and follow-up timing (Emma Jacobs snippet).
In patients' words
"“Dr. Edwards in nephrology was very pleasant to deal with, good bedside manner, and just generally seemed competent and nice.”"
— St. Bernards Healthcare provider profile (Clinton B. Edwards, MD)"“3 months is way to long to wait to see a specialist.”"
— St. Bernards Healthcare provider profile (Clinton B. Edwards, MD)"“The bed had a hole that was wear out .and the nurse work hard at this hospital and the cna .and house keeping and lab”"
— St. Bernards Healthcare provider page (James Maxwell, MD) review snippet"“I had to get treatment. Just wasnt happy with results.”"
— St. Bernards Healthcare provider page (Emma Jacobs, MD) review snippetMore clinics in Osceola
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