Assisted Living in Oregon IL - Shepherd Premier Senior Living
Skilled Nursing Facility • Oregon, IL
Ratings by platform
- Birdeye (aggregating Google reviews): 4.9 out of 5 stars (18 reviews)
What patients say
Patients praise
- Strong sense of community and a home-like, intimate environment
- Generally responsive and compassionate staff who treat residents and families like family
- Appreciation for the boutique, small-scale nature of the facility compared to larger corporate centers
- High level of family involvement and communication reported by residents' families
Common complaints
- Concerns regarding food quality, specifically that meals can be bland or unpalatable
- Reports of understaffing or staff being stretched thin, particularly regarding kitchen/cook duties being handled by CNAs
- Isolated incidents or reports regarding resident safety monitoring, such as falls occurring without immediate staff intervention
In patients' words
"The facility, the staff, the activities, the care and compassion for each person is unbelievable.... My mom has adjusted so well.... It is like a small family there."
— Family member review on Birdeye"While staff and residents were kind and capable, facilities and amenities were stretched thin. At one point it was found that my great aunt had fallen out of bed at night and remained there until morning."
— Resident family member review on seniors.fyi / Caring.comMore clinics in Oregon
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