Choosing the Best Memory Care Facility in Oregon, Illinois
Memory Care • Oregon, IL
Ratings by platform
- Oregon Living and Rehabilitation Center: Mixed; Medicare average of 2.6/5 stars; other platforms show ratings ranging from 4.3/5 to 8.9/10 depending on the aggregate source (Multiple reviews across various third-party platforms (e.g., SeniorAdvice, Seniors.FYI))
- Shepherd Premier Senior Living (Oregon, IL): Generally positive; Birdeye shows 4.9/5 stars; Seniors.FYI shows 4.7/5 stars; Caring.com previously showed a lower 2.0/5 star rating (single review) (Ranges from 1 to 18 reviews depending on the platform)
What patients say
Patients praise
- Home-like, small-community environment
- Staff described as compassionate and caring
- Strong family involvement and transparent communication in smaller homes
- Person-centered approach to care plans
Common complaints
- Delayed response times to call lights
- Concerns regarding food quality and variety
- Limited staffing and operational resources in some facilities
- Reports of falls or accidents due to insufficient monitoring
- Historical deficiencies and regulatory fines reported at larger facilities
In patients' words
"Staff have to endure abuse from dementia patients on a daily basis... The facility is a horrible place to get help for a loved one, with call lights taking up to three hours to respond."
— Seniors.FYI reviewer on Oregon Living and Rehabilitation Center"Outstanding!!!! The facility, the staff, the activities, the care and compassion for each person is unbelievable.... My mom has adjusted so well....I have peace in my heart knowing she is there and receives such great care."
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