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OSF Saint Katharine - Center for Health in Oregon - OSF HealthCare logo

OSF Saint Katharine - Center for Health in Oregon - OSF HealthCare

Family MedicineOregon, IL

★★★☆☆2.7/545 reviews across 1 platforms

Ratings by platform

  • Birdeye (OSF Saint Katharine - Center for Health): Not explicitly quantified, but generally noted for complaints (2 reviews listed on Birdeye)
  • Yelp (Brand-wide OSF HealthCare): 2.7 out of 5 (45 reviews)

What patients say

Patients praise

  • Recent transition and investment in regional care access
  • Ongoing efforts to improve patient experience via new technology and facility renovations

Common complaints

  • Difficulty reaching staff by phone
  • Perceived rude or unprofessional behavior by staff
  • Concerns regarding billing and financial assistance processes
  • Issues with prescription refills and communication around changes

In patients' words

"Trying to get a prescription filled for three days nobody answers the phone finally got a hold of someone. They said they changed the prescription called in the ..."

Birdeye

"The front desk staff... threatened me with arrest if I contacted them again. This alarming interaction occurred while I was attempting to obtain necessary medical documentation..."

Birdeye (Context: historical KSB Center for Health Services Oregon, now part of OSF)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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