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Urgent Care & Walk-In Clinic in West Orange, NJ

Urgent Care • Orange, NJ

★★★★☆4.4/51,900 reviews across 2 platforms

Ratings by platform

  • AFC Urgent Care West Orange: Generally range from 4.3 to 4.4 out of 5 stars based on large review volumes across various platforms (Over 1,900 reviews reported on some platforms)
  • Care Station Medical Group (West Orange): Low (approximately 1.6 out of 5 stars on some platforms, while another indicates 4 stars) (Varies significantly by platform (e.g., small verified sample vs. aggregated sources))

What patients say

Patients praise

  • Friendly, professional, and knowledgeable staff and medical providers
  • Clean and well-organized facilities
  • Prompt and efficient service for some patients
  • Appreciation for on-site lab and X-ray capabilities

Common complaints

  • Long wait times and delays for appointments or results
  • Reports of rude, dismissive, or uncaring staff and medical providers
  • Dissatisfaction with the efficiency of administrative processes (sign-in, patient portals)
  • Occasional complaints regarding quality of care or treatment decisions

In patients' words

"The wait was short and the Dr. Was Amazing she knew exactly what I had and treated me accordingly. She made sure she cover everything to improve my health and to make me feel better. The best medi center visit I ever had."

— AFC Urgent Care West Orange patient testimonial

"I had an appointment for a COVID test and waited 90 minutes to be seen! Then it took an hour to see the Dr... What is wrong with this place?!?! Never again Care Station doesn't CARE about the time they waste!"

— Care Station Urgent Care (West Orange) patient review on Solv

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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