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Primary Care • Orange, NJ

★★★★☆3.7/5219 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.8/5 stars (Birdeye) (215 reviews)
  • CMS/PlainHospital: 1/5 CMS star rating (N/A)
  • Healthgrades: 46% patient experience rating (Healthgrades) (N/A)
  • Rate A Hospital: 1/5 stars (4 reviews)

What patients say

Patients praise

  • Individual staff members praised (e.g., specific nurses)
  • Some reports of clean facilities for certain procedures
  • Adequate communication reported by a subset of patients regarding specific procedures

Common complaints

  • Poor patient care and communication
  • Unsanitary facility conditions (concerns about cleanliness, pests)
  • Unprofessional or dismissive staff behavior
  • Issues with discharge processes and patient safety

In patients' words

"I left feeling unheard, judged, and mistreated... She walked in holding her cellphone, barely listened, dismissed my concerns, and made an inappropriate comment about my weight."

— Rate A Hospital

"The Male Nurse On 5th Floor ICU is the best Nurse in the unit. Peter Munge is his name. He is professional, carring. And very theral."

— Apple Maps

"This is the worst hospital and need to be shutdown. I was stuck there for five days and it was pure hell."

— Yelp

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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