Obstetrics/Gynecology (OB/Gyn) at Ontario Medical Center
OB-GYN • Ontario, CA
Ratings by platform
- Birdeye (Aggregate): 3.6 out of 5 stars (672 reviews)
- Birdeye (Emergency Room specific): 1.7 out of 5 stars (131 reviews)
- Vitals: 2.2 out of 5 stars (for Dr. Sara Noroozkhani) (Not explicitly stated (aggregate rating))
What patients say
Patients praise
- professional and attentive staff reported in some instances
- high safety ratings for the hospital overall, such as from The Leapfrog Group
- efficient service and professional communication noted by some patients in the emergency department
Common complaints
- long wait times in emergency and clinical settings
- poor bedside manner and perceived rudeness from some specific providers, notably in OB/Gyn
- frustration with communication and perceived lack of urgency for patient concerns
In patients' words
"Been waiting in ER room for a fever for over 10 hours and they help me just now! 11 hours later! Worst place to come to."
— Birdeye (ER Review)"She made me feel as though I was inconveniencing her when I was just scheduled for my routine OB appt with her since my MD was unavailable. She was rude and lacked compassion."
— Vitals (Dr. Sara Noroozkhani Review)"The staff was professional, attentive, and moved quickly while still taking the time to explain what was going on."
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