Family Medicine/Internal Medicine at Ontario Medical Center
Internal Medicine • Ontario, CA
Ratings by platform
- Birdeye (Aggregate): 3.6/5 stars (672 reviews)
- Yelp (Medical Center): 2.3/5 stars (383 reviews)
- Birdeye (Emergency Room): 1.7/5 stars (131 reviews)
- U.S. News & World Report (Patient Experience Score): 4/5 score
What patients say
Patients praise
- Professional and attentive staff in some departments
- Modern and clean facility environment
- Efficient pharmacy services in certain instances
- Positive experiences reported with labor and delivery care
Common complaints
- Long wait times in emergency and urgent care services
- Difficulties with timely medical assessment and medication administration
- Frustrations regarding communication with staff and physicians
- Concerns about quality of patient care and facility responsiveness
In patients' words
"Came in ambulance at 3:20pm and did not get pain meds until 6:05pm. ... Extreme pain, crying out for help & nurse said the available Dr couldn’t help."
— Patient review on Birdeye"I had a very positive experience at Kaiser’s Emergency Department. The staff was professional, attentive, and moved quickly while still taking the time to explain what was going on."
— Patient review on Birdeye (Emergency Room)More clinics in Ontario
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