Emergencies and After Hours Concerns
Urgent Care • Oneonta, NY
Ratings by platform
- Seniors.fyi (Aurelia Osborn Fox Memorial Hospital): 2.2 out of 5 stars (105 reviews)
- Birdeye (Bassett Family Medicine): 3.0 out of 5 stars (16 reviews)
What patients say
Patients praise
- Convenient access to same-day or walk-in appointments at urgent care clinics
- Availability of 24/7 virtual care options through some providers
- Occasional reports of gentle, efficient service for specific procedures like testing
Common complaints
- Long wait times in emergency and urgent care settings
- Reports of dismissive or unprofessional staff behavior
- Concerns regarding misdiagnosis and inadequate treatment plans
- Frustrations with billing practices and perceived high costs
- Difficulties scheduling appointments with primary care providers
In patients' words
"I sat in the room for 40 minutes waiting for a doctor to come in and spiked a fever of 102. They only did a strep test and sent me on my way telling me it was a virus... I now get a bill in the mail for $100 and they’re charging me as if they’re a hospital."
— Bassett Convenient Care Oneonta review"The ER is described as terrible, with slow service and hardly any real care provided. Patients report hours-long waits, with updates and treatment repeatedly delayed or neglected."
— Aurelia Osborn Fox Memorial Hospital review summaryMore clinics in Oneonta
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