Oneonta Family Practice (Fox) | Primary Care Center in ...
Primary Care • Oneonta, NY
Ratings by platform
- Birdeye/Google: 3.0 out of 5 (16 reviews)
- Birdeye: 2.7 out of 5 (9 reviews)
- WebMD: Not explicitly stated numerically, but described positively (1 review)
What patients say
Patients praise
- Knowledgeable nurse practitioners and physician assistants
- Quick, efficient service for some patients
- Friendly and accommodating experience for some individuals
Common complaints
- Rudeness and unprofessional conduct by staff and providers
- Difficulty getting appointments or long wait times
- Issues with communication, including lost messages and lack of follow-through on referrals
- Perception of incompetence or dismissiveness regarding patient symptoms
In patients' words
"Absolutely horrible service. Rude, messages always getting lost or never answered, untimely. Been waiting over a year for them to fax a referral."
— LocalityBiz/User Review"The medical doctors and nurses are fantastic but the front office staff is bottom of the barrel."
— Birdeye/User Review"From the minute you walk in until you check out, staff is friendly, accommodating and efficient... Jennifer Panzarella, PA is professional, efficient, knowledgeable and caring."
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