Trusted Family Doctor & Primary Care in Pell City | Main Street ...
Pediatrics • Oneonta, NY
Ratings by platform
- Birdeye (Bassett Health Center Oneonta): 4.3/5 (8 reviews)
- Yelp (MainStreet Family Care): 2.5/5 (4 reviews)
What patients say
Patients praise
- Convenient online registration options
- Helpful and caring nursing or front desk staff in certain instances
- Quick visit times for some patients
- Appreciation for specific doctors who are thorough and listen well
Common complaints
- Difficulty reaching staff by phone or getting calls returned
- Issues with billing errors or unexpected charges
- Delayed or poor follow-up on test results and prescriptions
- Concerns regarding bedside manner or professionalism of specific providers
In patients' words
"Excellent 8 years, unfortunate the past 2 its Changed drastically to unprofessional care... Reported to bassett management's twice."
— Birdeye (Bassett Health Center Oneonta)"Almost none of the staff answer a phone and often phone calls are not returned until the end of shift."
— LocalityBiz (Main Street Family Medicine)"This clinic is clean and the staff really cares. They allow you to register online which is convenient."
— MapQuest (MainStreet Family Care)More clinics in Oneonta
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