Onalaska, Wis., healthcare clinic - Mayo Clinic Health System
Urgent Care • Onalaska, WI
Ratings by platform
- Rehab.com: 3.7/5 (55 reviews)
What patients say
Patients praise
- Clean and pleasant facility environment
- Many patients report excellent and thorough medical care from individual providers
- Professional and friendly staff in certain departments, such as PT and imaging
- Availability of same-day walk-in services
Common complaints
- Difficulty scheduling or lack of available appointments
- Long wait times for walk-in or scheduled visits
- Cancellation of patient shuttle service affecting accessibility
- Reports of rude or unpleasant front desk and nursing staff interactions
- Perceived lack of care or ineffective treatment for certain conditions, particularly substance abuse and chronic pain
In patients' words
"Recently was told that they have canceled their patient shuttle service which has been a huge plus for those of us with mobility issues. Getting to the front door of the clinic from the parking lot that is a few Hundred Yards away becomes incredibly difficult if not impossible."
— User review on LocalityBiz"The facility is always extremely clean and cheery. The dr that I see on a normal basis is fantastic and I have gone to a few other drs who are just as thoughtful and caring. On occasion the people at the front desk can be a bit unpleasant which is unfortunate because otherwise it would have been a five start rating."
— User review on LocalityBiz"Terrible wait time. We waited over 2 hours before we actually were able to see a doctor. Had a baby with me who wasn’t able to eat or be changed because I left the diaper bag in the car as I didn’t anticipate this extremely long wait just for another child to be seen for a cough."
— User review on Health Insight 2019More clinics in Onalaska
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