Wisconsin Department of Health Services
Renal Dialysis • Onalaska, WI
Ratings by platform
- Emplify Health (Gundersen) Provider Profile: 4.5 out of 5 (72 ratings)
- CMS Overall Rating (Onalaska Care Center): 4 stars (N/A)
- Medicare.gov (Onalaska Care Center): 3/5 (N/A)
What patients say
Patients praise
- Friendly and compassionate care reported by some patients
- High staffing ratios and quality ratings at local nursing care facilities
- Effective and informative interactions with some providers
Common complaints
- Perceived high costs or surprise billing for services
- Reports of long wait times for appointments and walk-in services
- Complaints regarding bedside manner, perceived lack of empathy, or dismissive staff
- Dissatisfaction with the thoroughness of medical examinations
In patients' words
"Went for a yearly wellness exam. This organization will SPLIT your visit and make 1 into 2 because of the greedy need to profit off of your ins company."
— LocalityBiz (Gundersen Lutheran Onalaska Clinic review)"Always plan to wait a really long time, both in the waiting area and in a patient room. Every time I have gone to this same day clinic I am disappointed with the care and feel it was a waste of time."
— LocalityBiz (Mayo Clinic Same Day Clinic Onalaska review)"My NP Lisa R was wonderful and compassionate. She treated me very kindly and used really great trauma informed care when evaluating me and she comforted me when I was overwhelmed with my exam."
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