Pediatric Care & Services
Pediatrics • Onalaska, WI
Ratings by platform
- Gundersen Health System Provider Profiles: 4.9/5 (21, 12 respectively)
- Gundersen Health System Provider Profiles: 4.8/5 (11, 10 respectively)
- Birdeye (Pediatric Dentistry of Onalaska): 4.3/5 (43)
- Healthgrades (Dr. Steven Johnson): 5/5 (3)
What patients say
Patients praise
- Many providers are described as caring, attentive, and professional
- Patients often appreciate that providers take the time to listen and build rapport with children
- Staff are frequently praised for being friendly and helpful with children, especially during stressful procedures like immunizations
- Specific mentions of high satisfaction with individual pediatricians and nurse practitioners
Common complaints
- Long wait times for appointments and upon arrival
- Frustration with clinic scheduling processes and MyChart portal issues
- Concerns regarding billing practices and potential split-billing of visits
- Mixed experiences with staff professionalism, occasionally described as rude or unhelpful
- Perception that some providers may not fully listen to patient concerns or may suggest unnecessary tests
In patients' words
"Dr. Jackson is wonderful! Would recommend her to anyone."
— Gundersen Health System Patient Review"The wait time was horrible... nobody stopped in to give an explanation or to apologize."
— Gundersen Health System Patient Review"This organization will SPLIT your visit and make 1 into 2 because of the greedy need to profit off of your ins company."
— LocalityBiz Patient Review"Dr. Hansen and staff are wonderful as always. My oldest daughter despises shots and the staff listened to her and were respectful..."
— Gundersen Health System Patient ReviewMore clinics in Onalaska
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