Dermatology Services - Gundersen Health System
Dermatology • Onalaska, WI
Ratings by platform
- Gundersen Health System Provider Site (Dr. Amy L. Wentland): 4.9/5 (130 reviews)
- Gundersen Health System Provider Site (Dr. Kurt K. Mueller): 4.8/5 (93 reviews)
- Gundersen Health System Provider Site (Dr. April L. Farrell): 4.9/5 (167 reviews)
- Gundersen Health System Provider Site (Dr. Nancy A. Leitch): 4.8/5 (69 reviews)
- Gundersen Health System Provider Site (Dr. Clarence W. Brown Jr.): 4.6/5 (101 reviews)
What patients say
Patients praise
- High patient confidence in medical expertise and knowledge of providers
- Professional, personable, and friendly demeanor of many doctors and nurses
- Appreciation for thorough skin exams and clear communication about treatments
- Reassurance provided during sensitive or concerning procedures
- Efficient and successful biopsy or minor procedure outcomes
Common complaints
- Long wait times to schedule appointments (sometimes months to over a year)
- Significant wait times on the day of the appointment
- Feeling rushed during consultations
- Concerns about staff workload and staffing levels in dermatology
- Billing and payment process frustrations
- Instances of impersonal communication or perceived lack of urgency for patient concerns
In patients' words
"Emplify needs to hire more dermatologists. ... It takes over a year to get an appointment with her. She is wonderful, so that's not her fault."
— Patient feedback on provider site"I've had nothing but positive experiences at Gunderson Clinic in Onalaska. Everyone has always been so helpful, knowledgeable and attentive."
— Patient feedback on provider site"I understand dermatologists are double booked all day long, but this was unacceptable in my opinion."
— Patient feedback on provider site"Dr. Mueller and staff have been wonderful, as always. ... He is an excellent provider and I would trust him with my family's dermatology needs anytime."
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