Pediatrics in Olean, NY - Universal Primary Care
Pediatrics • Olean, NY
Ratings by platform
- Various review aggregators (Birdeye, HelpConnectUsa): Approximately 2.8/5 (Multiple sources cite varying counts (e.g., 17, 43 total reviews))
- Facebook: 56% recommend (12 reviews)
What patients say
Patients praise
- Some patients report positive experiences with specific providers who listen and explain care well
- Convenience of extended hours and 24/7 phone access for on-call providers
- Appreciation for the breadth of services offered (pediatrics, OB-GYN, primary care)
- A few patients note that staff are respectful and appointments can sometimes be quick
Common complaints
- Difficulties with administrative tasks such as scheduling, billing, and paperwork
- Inconsistent communication and unreturned phone calls
- Long wait times for appointments and while in the waiting room
- Reports of canceled appointments without adequate notification
- Issues with timely follow-up on test results and prescriptions
- Dissatisfaction with the quality of care or professionalism of some staff members
In patients' words
"Third time my appointment has been canceled in two months. Poor management, call center that is inadequate and slow, they call last minute before the appointment. Just overall poor service for a medical provider."
— LocalityBiz reviewer"Worst doctors office you could take yourself or your children to. They cancel appointment without contacting you. Horrible front desk people who hate their jobs. Be advised don't go here."
— A-Better-Place reviewer"Universal Primary Care has been excellent. Scheduling was simple, check-in was quick, and I never had issues with billing or paperwork. My first intake appointment with Christian stood out — he really listened, gave clear feedback, and made sure I understood everything."
— LocalityBiz reviewerMore clinics in Olean
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