Neurology | Olean General Hospital/Bradford Regional Medical Center
Neurology • Olean, NY
Ratings by platform
- Yelp: 2.0/5.0 (27 reviews) (27 reviews)
- WebMD (Dr. Othoniel Castro): 4.0/5.0 (21 ratings) (21 ratings)
- Vitals (Dr. Othoniel Castro): 3.9/5.0 (18 ratings) (18 ratings)
- Healthgrades (Hospital-wide): 48% of patients rated care team highly (20% below national average)
What patients say
Patients praise
- Individual neurologists have received positive feedback for bedside manner and thoroughness
- Recognition of specific staff members or nurses as bright spots in care
- Availability of specialized services like physical, occupational, and speech therapy
Common complaints
- Patient experience ratings generally lower than national averages
- Complaints regarding communication between staff and patients/families
- Specific reports of poor care in emergency department settings
- Concerns about responsiveness and attention to medical needs
In patients' words
"Zero communication between staff, no explanations to any questions that are asked ..only bright spot is the nursing staff is great"
— MedicalRecords.com review of Olean General Hospital"GREAT DOCTOR,VERY CONSCIENTIOUS"
— Vitals review of Dr. Othoniel CastroMore clinics in Olean
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