Remind BHS: Psychiatry & Psychotherapy | Telehealth in Olean, NY
Mental Health Counseling • Olean, NY
Ratings by platform
- Birdeye: 3.7/5 star rating (6 reviews)
- Healthgrades (Kimberly Hahn, FNP): 5.0/5 star rating (1 review)
- Tebra (practice): Not clearly shown in snippet (Not clearly shown in snippet)
- Tebra (Christa Zenoski, NP): Not clearly shown in snippet (Not clearly shown in snippet)
What patients say
Patients praise
- Providers described as knowledgeable, professional, compassionate, and understanding
- Telehealth platform and scheduling described as easy and fast
- Not rushed; listening to patients and explaining clearly
Common complaints
- Complaint about insurance/network mismatch discovered shortly before first session, leading to wasted time and push for higher out-of-pocket cost
- Low overall aggregate rating despite some positive reviews
In patients' words
"“The providers are not only knowledgeable and professional — they’re compassionate and genuinely care about your well-being. Scheduling is very easy, the telehealth platform is very simple to use…”"
— Birdeye review excerpt for ReMind Behavioral Health Services"“I told them what insurances I had… Then waited 2 wks. 2 days before my first session I got an email stating that the therapists not in my network. They wasted my time.”"
— Birdeye negative review excerpt for ReMind Behavioral Health Services"“Very understanding. I feel like she understands what I am going through and how I process things. I am very comfortable with Christa.”"
— Tebra provider review excerpt (Christa Zenoski, NP)"“Kind, compassionate, and knowledgeable.”"
— Healthgrades recent review snippet for Kimberly Hahn, FNPMore clinics in Olean
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