Old Saybrook Medical Center - Yale New Haven Health
Geriatrics • Old Saybrook, CT
Ratings by platform
- Birdeye/Google: 3.9/5 stars (40 reviews)
- Yelp: 5/5 stars (2 reviews)
What patients say
Patients praise
- friendly and helpful staff
- convenient location near highway
- efficient laboratory and imaging services
- clean and spacious facilities
- convenient alternative to traveling to New Haven for specialized care
Common complaints
- difficult wayfinding due to construction
- long wait times on phone to reach staff
- inconsistent front desk service experience
In patients' words
"Hands down the best place to get blood work done! They were quick, efficient, and kind on my visit..."
— Anonymous patient review"The staff is wonderful - no problems. However, when my tests were done... I followed the EXIT signs out through a maze of construction... and I didn't recognize anything in the parking lot!"
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